Privacy Policy mikey888

1 Personal Information Collected

mikey888 collects personal information from players through several channels during the account registration process, platform use and interactions with our services. The types of information that may be collected include:

• Identity information: full name, identity card number (MyKad) or passport number for foreign nationals, date of birth and nationality.
• Contact information: email address, mobile phone number and current residential address.
• Financial information: e-wallet account details (Touch 'n Go, ShopeePay), bank account information for processing via FPX and DuitNow, and cryptocurrency wallet addresses (USDT, BTC, ETH) that you register.
• Activity records: login history, betting records, deposit and withdrawal transactions, and interactions with the support team.
• Technical data: IP address, device type, web browser version and operating system used to access the platform.

For age verification purposes, mikey888 reserves the right to request a copy of your MyKad or a valid identification document. Players must be 21 years of age or older to use this platform in line with the minimum age requirement set for licensed gambling activities.

2 How Your Information Is Used

Information collected is used responsibly for legitimate platform operations, including:

• Creating and managing your player account and verifying identity to meet international licensing requirements.
• Processing deposits and withdrawals via the available payment methods, namely Touch 'n Go eWallet, DuitNow, online banking (FPX), ShopeePay and cryptocurrency.
• Detecting and preventing fraud, money laundering and activities that violate the platform's terms of use.
• Providing effective customer support via live chat and email in Bahasa Melayu and English.
• Sending account-related information, platform updates and relevant promotional notifications (with your consent).
• Analysing usage patterns in aggregate form to improve mikey888 platform services overall.
• Complying with legal obligations under the international licensing held by mikey888.

3 Sharing Information with Third Parties

mikey888 does not sell or hand over players' personal information to third parties for commercial marketing purposes. However, limited information sharing may occur in the following situations:

• Payment processors: Minimum necessary information shared with licensed payment service providers to process your financial transactions securely.
• Licensed game providers: Partner gaming platforms that supply slot and live casino content may receive session data required for game functionality only.
• Regulatory bodies: Information may be disclosed to licensing authorities or law enforcement when required by a court order or valid legal requirement.
• Technical services: Technical infrastructure service providers bound by strict confidentiality agreements who access only the data necessary for their technical functions.

All third parties involved are subject to data protection agreements that require them to handle your information in accordance with security standards equivalent to those of mikey888.

4 Cookies and Tracking Technologies

The mikey888 platform uses cookies and similar tracking technologies to improve the user experience and ensure platform functions run smoothly:

• Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
• Preference cookies: Store the language settings, display options and preferences you have selected to speed up access on future visits.
• Analytics cookies: Collect usage data in aggregate form to understand traffic patterns and improve platform performance.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser options. Please note that disabling certain cookies may affect the functionality of the mikey888 platform.

5 Data Security Measures

mikey888 takes a layered approach to protecting players' personal data. Our security systems are designed to withstand current threats:

• SSL/TLS encryption for all data transmitted between your device and mikey888's servers.
• Account passwords are stored in hashed form using strong cryptographic algorithms — mikey888 does not have access to your original password.
• Two-factor authentication (2FA) is available for an added layer of security on account login.
• Continuous transaction monitoring to detect unusual patterns that may indicate fraud attempts or unauthorised access.
• Security reviews and system audits carried out periodically by cybersecurity experts.
• Internal access to player records is restricted to staff with a legitimate business need and who have received data handling training.

6 Player Rights Regarding Personal Data

As a mikey888 player, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about you.
• Right of correction: Inaccurate or outdated information can be corrected upon your request through account settings or the support team.
• Right to restrict processing: In certain circumstances, you may request that we limit the way we process your data.
• Right to deletion: You may request deletion of your personal data, subject to our legal obligation to retain certain records for the period specified by licensing.
• Right to object: You may object to the processing of your data for direct marketing or non-essential analytics purposes.

To exercise any of the above rights, contact the mikey888 support team via live chat or email. Requests will be processed within a reasonable period subject to verification of your identity.

7 Data Retention and Deletion Period

mikey888 retains personal information for as long as your account is active or as long as necessary to provide services to you. Following account closure:

• Financial transaction records are retained for the minimum period specified by the licensing authority for audit and legal compliance purposes.
• Data that is no longer required for operational or compliance purposes will be securely deleted or anonymised.
• Customer support communication records are retained for a reasonable period for quality control and dispute resolution purposes.
• Anonymised analytics data (without personal identifiers) may be retained longer for platform trend analysis purposes.

8 Changes to This Privacy Policy

mikey888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, licensing requirements or platform improvements. When material changes are made:

• The "Effective Date" at the top of this document will be updated.
• Notifications will be sent to registered players via email or in-platform notifications.
• Continued use of the mikey888 platform after the effective date of such changes is considered acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically. The latest version is always available on this page.

9 Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact the mikey888 team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week in Malay and English through the mikey888 platform.
• E-mail: [email protected]

Our support team will respond to privacy-related enquiries within a reasonable time. For requests related to data deletion or access rights, identity verification may be required before the request can be processed.